The purpose of this article is to provide instructions for retrieving log files from the MRP Live for Tracks application. To figure out the cause of a problem it is sometimes helpful to look at these log files. Here is how to find them.
- Highlight and copy the path: %programdata%\MyRacePass\Logs.
- In Windows Explorer, paste the path into the address bar.
Note:Windows Folder Options by default will hide the ProgramData folder, but if you have this option disabled (Hide protected operating system files.) you could also navigate to C:\ProgramData\MyRacePass\Logs.
- The files can sometimes be large, so zip the folder before emailing it. If zipping the entire Logs folder is too much, sort the contents of the folder by Date Modified and zip the most recent log files.